Our online service will be unavailable on Monday 21 September and Tuesday 22 September while we make some important updates. We will provide a new message here once the service is available again.

Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, all exam fees have been refunded to the original payment card and should be received by 14 September 2020. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically. If you have any queries in relation to this, please contact your card provider.

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

ABRSM Safeguarding Policy, Procedure and Code of Practice

NSPCC logoThese child protection policy and procedure materials were drawn up specifically for ABRSM with the assistance and advice of the NSPCC and conform to current child protection legislation and guidance. The NSPCC cannot accept responsibility for the implementation and application of the procedures.

Please note that ABRSM examiners are required to obtain an enhanced DBS with barred list check on appointment and this is normally renewed every three years.

In accordance with the DBS Code of Practice, examiners will not present their DBS certificates for inspection but they will carry ABRSM photo ID.

The ABRSM Safeguarding Policy, Procedure and Code of Practice is comprised of the following sections. Should you require a specific section of the policy, please use the titles provided below for ease of navigation.

Contact ABRSM's DSP

Use this form to contact ABRSM's DSP (Designated Safeguarding Person).

Designated Safeguarding Person

T +44 (0)20 7467 7358

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