Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, exam fees will be refunded to the original payment card automatically. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically in most cases and we will contact you directly if there are any issues processing your refund. Your refund will be processed from September onwards and we will provide more precise dates in due course. 

Please note that we are unable to refund online entries directly to your bank account. If you have concerns about the amount being refunded to your credit card, please contact your bank for advice as local reports suggest they have been quite helpful in these situations, given the current circumstances. 

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

Support for candidates with specific needs taking ABRSM exams

Our policy

ABRSM is committed to providing fair access to our exams for candidates with specific needs. In this section, you can find out about the access arrangements and reasonable adjustments we can provide in our Fair Access Guidelines. Please take the time to review our Access Policy.

The policy is available in alternative formats upon request.

Important Updates

  • From January 2019, all Access Arrangements and Reasonable Adjustments must be selected at the time of entry and before the entry closing date.
  • Access arrangements and reasonable adjustments must be selected each time the candidate is entered for an exam.
  • We will be unable to accept any late requests for Access Arrangements and Reasonable Adjustments so please check your candidate’s specific needs before you make their entry.
  • If changes are made to an entry after the entry closing date, we will not be able to transfer any Access Arrangement or Reasonable Adjustment to the updated entry

Selecting access arrangements and reasonable adjustments

Please select the most appropriate access code on the entry form, based on your candidate’s specific needs. If the required access arrangement or reasonable adjustment is not listed, please contact the representative for your country.

 

Fair Access Guidelines

Specific needs codes (non-UK)

Code

Description

A

for an amanuensis (Theory)

B

for Braille memory test in place of sight-reading or Braille Theory paper (if an amanuensis is also required, please attach a separate note)

C

for candidates with Autistic Spectrum Disorders

D

for candidates with Dyslexia, Dyspraxia or other learning difficulties

I

for candidates who will be bringing an interpreter (Practical). A candidate who is not comfortable using English is allowed to bring an independent person as interpreter – Regulation 13 (b)

L

for large notation Practical sight-reading test or large print Theory paper

M

for large notation memory test (Practical)

P

for modified staff notation sight-reading test (Practical)

Q

for modified staff notation memory test (Practical)

R

for the aural repetition test in place of the sight-reading test (Practical)

S

for special aural tests for hearing impaired candidates (Practical)

T

for a translation of the Theory paper (Local language only – specify language required)

X

for Theory candidates who are unable to sit an exam on the published date for religious reasons

Contact details

Access Coordinator

ABRSM
4 London Wall Place
London
EC2Y 5AU

T +44 (0)20 7467 7342
E [email protected]

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