Our online service will be unavailable on Monday 21 September and Tuesday 22 September while we make some important updates. We will provide a new message here once the service is available again.

Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, all exam fees have been refunded to the original payment card and should be received by 14 September 2020. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically. If you have any queries in relation to this, please contact your card provider.

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

Exam centres and local contact information

Map usage guidance

Local enquiries regarding exams in Malaysia should be sent to the Desk Officer in your local area. Please search for your nearest exam centre to find contact details for the ABRSM Desk Officer in the Education Department for your region.

Use the full A-Z list of exam centres if you are unable to find a nearby centre.

How we use your information

ABRSM and ABRSM Publishing will use the personal information that you provide in accordance with applicable data protection laws and our privacy policy (see abrsm.org/privacypolicy). We will process your personal information to carry out our obligations under any contract between you and us, and where otherwise reasonably necessary for our purposes. ABRSM is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6618494. ABRSM Publishing is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6329415.

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