Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, exam fees will be refunded to the original payment card automatically. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically in most cases and we will contact you directly if there are any issues processing your refund. Your refund will be processed from September onwards and we will provide more precise dates in due course. 

Please note that we are unable to refund online entries directly to your bank account. If you have concerns about the amount being refunded to your credit card, please contact your bank for advice as local reports suggest they have been quite helpful in these situations, given the current circumstances. 

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

Where to find sheet music

In these extraordinary times, teachers, learners and musicians of all kinds will be finding new ways to keep their musical journeys going. ABRSM is committed to continuing to support those journeys, just as we always have.

Many retailers are continuing to provide sheet music, books, instruments and accessories through online or mail order services. All the shops listed here sell a wide range of sheet music, including ABRSM exam music and repertoire, and all are able to take orders online or over the phone. We’ll be updating this list and invite UK music shops to please get in touch!

If you are looking for new sheet music to inspire you, please consider supporting these businesses – and visit our Play On website to find ways of sharing your music making with us and the wider musical community!

ABRSM Online Shop


Music Room

Ackerman Music

Britten’s Music

Chamberlain Music

Chimes Music

Crowther’s of Canterbury

DS Music 




Heritage Strings

Matchetts Music


MJB Music

Note-Orious Music

Opus 13 Ltd

Presto Classical

RST Music

Schott’s Music

South London Music

St George’s Music Shop

Sutton Music Centre

Time & Tune

The Music Shop

If you are based outside of the UK, you can find your nearest local music retailer here – please contact them directly to find out how they can support you.

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