Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, exam fees will be refunded to the original payment card automatically. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically in most cases and we will contact you directly if there are any issues processing your refund. Your refund will be processed from September onwards and we will provide more precise dates in due course. 

Please note that we are unable to refund online entries directly to your bank account. If you have concerns about the amount being refunded to your credit card, please contact your bank for advice as local reports suggest they have been quite helpful in these situations, given the current circumstances. 

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

ABRSM Safeguarding Policy, Procedure and Code of Practice

 

These child protection policy and procedure materials were drawn up and last reviewed in 2017 with the assistance and advice of the NSPCC and conform to current child protection legislation and guidance.The NSPCC cannot accept responsibility for the implementation and application of the procedures. 

Please note that ABRSM examiners are required to obtain an enhanced DBSwith barred list check on appointment and this is normally renewed every three years. In accordance with the DBS Code of Practice, examiners will not present their DBS certificates for inspection but they will carry ABRSM photo ID.

You can download a full PDF version of the ABRSM Safeguarding Policy below:

Contact ABRSM's DSP

Use this form to contact ABRSM's DSP (Designated Safeguarding Person).

Designated Safeguarding Person

T +44 (0)20 7467 7358

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