Our online service will be unavailable on Monday 21 September and Tuesday 22 September while we make some important updates. We will provide a new message here once the service is available again.

Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, all exam fees have been refunded to the original payment card and should be received by 14 September 2020. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically. If you have any queries in relation to this, please contact your card provider.

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

ABRSM Piano Webinars

Our Piano Webinars are the perfect chance to explore the new Piano syllabus for 2021 & 2022. They provide more hours of content and cover more pieces than ever before!

Join concert pianist Loo Bang Hean to explore music from the new Initial Grade and Grades 1-8. These sessions provide detailed performance advice, contextual information and invaluable teaching tips, surveying over 100 pieces from the piano exam books and many alternatives at the higher grades. Whether you are preparing piano students for Practical or Performance Grades, these webinars are for you!

Watch on demand! You can view and replay sessions at your leisure, during a fixed period of 21-days from the date when the content is made available from 27 August 2020. Buy a package that suits you and view on a web browser via your smartphone, tablet, laptop, or desktop computer.

Sample Video of ABRSM Piano Webinar

What do you get?

  • Unlimited online access to pre-recorded video sessions for a fixed 21-day period.
  • Content on 108 pieces from the new Initial Grade and Grades 1-8, including alternative pieces at the higher grades, with the largest volume of pieces covered at Grade 8 (18 pieces).
  • 8 hours of uninterrupted presentation time with more detailed content than ever before, as compared to previous live events.
  • Professionally produced videos with dual angle shots, including overhead views of the piano keys and pianist’s hands.
  • High quality sound editing to give you the best possible listening experience.
  • Ask our presenter questions about the pieces! Submit your questions during the 21-day period and you will later be given exclusive access to the presenter’s answer session.
  • A Certificate of Attendance for all those who register (one certificate per subscriber)
  • Videos include Traditional Chinese subtitles.

Why online?

  • Safety comes first. By accessing the content online, you do not have to take personal risks travelling or attending live events during this time.
  • You can watch on demand with no distractions! View and replay videos at your convenience, from the comfort of your home or teaching studio, during the 21-day period.
  • No need to take time off from work to attend a live event. You can watch the videos over a number of days, at any time that suits you!
  • It’s easy to follow all the visuals and details of sound that you may miss during a live event.

Accessible worldwide providing opportunities for teachers who may not have been able to attend live events.

Dates and pricing

The pre-recorded video sessions will be available to teachers throughout Asia from 27 August 2020 for a fixed period of 21-days until 16 September 2020.

One subscriber per account will receive access to their chosen package, plus a personalised Certificate of Attendance, discount voucher to redeem from a local retail partner (available in limited territories and only applicable against Bundle purchases), and the opportunity to submit questions to our presenter.

Bundle Packages*

Subscription fee

No. of pieces

Grades IN, 1–8 Bundle *BEST VALUE*

MYR 300


Grades IN, 1–5 Bundle

MYR 180


Grades 6–8 Bundle

MYR 250


* includes a discount voucher to redeem from a local retail partner

Individual Packages

Subscription fee

No. of pieces

Grade 5 Only

MYR 100


Grade 6 Only

MYR 100


Grade 7 Only

MYR 100


Grade 8 Only

MYR 150


You will need to pay online with Debit / Credit card or Paypal, and funds will be collected on our behalf by the Malaysian Youth Orchestra Foundation. Payment will be in Malaysian Ringgit. Payments can be made from countries outside Malaysia, but will still be charged in Malaysian Ringgit.

Retail discounts and prize draw!

Retail discounts are available for those who subscribe to our webinar bundle packages only (see details above).

To get your retail discount, we will email you a unique voucher code on 14 September, with instructions on how to redeem it.

Information about the retail discounts are as follows:


Retail partner

Discount information


Rhythm MP

20% discount valid for the first RM500 spend

Valid from 14 – 30 September

Valid for ABRSM publications only

All other territories

ABRSM Online Shop

15% discount on all orders

Valid from 14 September – 6 October

Valid for ABRSM publications only

Finally, we will have a special prize draw for all webinar subscribers to enter. You can win sets of ABRSM’s Core Classics for Piano (7 books in total) or the new Scales Explorer Grades 1-5 (5 books in total). Each winner will also receive a copy of the new Initial Grade Piano Exam Pieces book.

Details on how to enter the prize draw will also be emailed to you on 14 September.

Future webinars

Other webinar topics coming soon will include:

  • Duet Playing
  • Rhythm and Articulation
  • Balance, Texture and Sound
  • Interpretation and Communication
  • The Piano as a Melodic Instrument
  • Emotional Intelligence and Characterisation
  • And many more!

Please continue to check this webpage and our social channels for updates.

Loo Bang Hean

Born in Ipoh, Malaysia, Bang Hean was the winner of the First National Mozart Piano Competition in 1987, and two years later a scholarship from the music examination board, ABRSM enabled him to study at the Royal College of Music (RCM), London.

Bang Hean’s early teachers in Malaysia include Serena Chow and Rickie Oui while in England he studied with Yonty Solomon, John Blakely and Dennis Lee. He won numerous prizes at the RCM and upon graduating received awards from the Anthony Saltmarsh Prize and the Countess of Munster Musical Trust to enable him to undergo postgraduate studies with the Hungarian teacher Professor Ilonka Deckers in Milan, Italy.

Since his return to Malaysia Bang Hean has made regular appearances in solo recitals, chamber concerts as well as concerto performances. He has appeared in most major concert venues in Malaysia and has been featured as a soloist with many of the local orchestras, including a recent concerto performance with the Malaysian Philharmonic Orchestra (MPO) at the Dewan Filharmonik Petronas. An active chamber musician, he collaborates frequently with various instrumentalists and vocalists, and is a frequent guest pianist at the MPO chamber concert series. Bang Hean has performed abroad in countries such as England, Italy, Brunei, Singapore, Indonesia, Hong Kong, Cambodia and Korea.

Bang Hean is a lecturer at the Institute of Music, UCSI University and has frequently been invited to adjudicate, examine, and conduct masterclasses and in various countries. A frequent presenter for ABRSM, he has presented seminars around South East Asia, Taiwan, Hong Kong, Macau and China, India and the Middle East.

When can I purchase the video packages?

You will be able to access the pre-recorded video sessions from 27 August 2020. You can pay once we have launched the webinar sessions (from the beginning of the fixed 21-day period). You cannot make a payment before this period.

Can I watch the videos for 21 days after any date of purchase?

The videos are only available to access for a fixed 21-day period, from 27 August to 16 September 2020, regardless of when you make your purchase. We advise you to buy the package earlier in the 21-day period to maximise the amount of time you can view the content.

Can I upgrade my package if I want to access the full set video sessions later?

No. You will need to pay for new bundles to access further content. If you think you may want to access all the content eventually, we advise you buy our best value bundle to access the entire set of video sessions (Initial Grade and Grades 1-8).

Do I need to pay every time I login and watch the videos?

No. Your purchase gives you unlimited access to watch the videos in your chosen package(s) during the 21-day period from 27 August to 16 September 2020.

Can I sign-up and pay for multiple accounts at once?

You can only sign up individually: one subscriber per account. Therefore if you are a group of 10 teachers from a school, you will need to subscribe (register and pay) individually.

This website uses cookies to improve your experience. By using our website, you are agreeing to our cookie policy and consent to our use of cookies. Find out more.

Close this message