Our online service will be unavailable on Monday 21 September and Tuesday 22 September while we make some important updates. We will provide a new message here once the service is available again.

Latest exam updates

Exam Refunds – Practical Session 1 & 2

We are currently working to issue refunds for all exams cancelled due to COVID-19.

For entries submitted online, all exam fees have been refunded to the original payment card and should be received by 14 September 2020. If you card has been replaced since you made the entry, the refund should be redirected to your new card automatically. If you have any queries in relation to this, please contact your card provider.

If you submitted a paper entry form to your State Education Department, you must submit a refund request to the Examinations Syndicate in Malaysia with complete documentation attached by 14 September 2020. Manual refunds may take between 1 to 2 months to process. Any queries relating to manual refunds should be sent to [email protected]. Thank you for your patience.

Contact us

What we do with your information

ABRSM and ABRSM Publishing will use the personal information that you provide in accordance with applicable data protection laws and our privacy policy (see abrsm.org/privacypolicy). We will process your personal information to carry out our obligations under any contract between you and us, and where otherwise reasonably necessary for our purposes. ABRSM is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6618494. ABRSM Publishing is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6329415.



London office

Address

ABRSM
4 London Wall Place
London
EC2Y 5AU

ABRSM is based in the Salters’ building and the entrance is on Fore Street.


Telephone

T +44 (0)20 7636 5400

Opening hours: 8.30am – 5.30pm (Mon-Fri)

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